Who we are?
Y salon Ltd is an independent hair salon that provides services including hair cutting, colouring, t exturising, hair extensions, treatments, and retail.
Purpose and legal basis for processing your data
- email address
- telephone number
- date of birth /age /age range
- health information (in relation to your hair appointment )
Purpose and legal basis for processing your data
We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations. We will never collect any personal information that we do not need or retain any data that is no longer required. We will never sell or rent your personal data to any third-party. Where we request sensitive personal data for you (i.e. health or medical data) the reason(s) for the request will be clearly given along with the purses of the processing. you are free to withdraw at any time.
Sources of personal data
We will receive your personal data when you provide them to us yourself when you complete a client registration form in salon or the sign up form via the website. over the phone as well as some level of paper record keeping.We also receive personal data about you from third parties. Third parties who provide us with your personal data include:
booking agents such as Treatwell, Ne Offers and others who transfer your personal data to us when you purchase a service from them that’s prepaid for a hair service appointment
Facebook Inc, who if you have consented, transfer personal data to us when you register for one of our services/events using your facebook account
We will combine any personal data about you that we receive from you, from other companies in a y salon Ltd data base
How we use your personal data
Based on your consent for the following services :
to collect specific data (name, address,email, contact number, dob) that is required to enter into a contract to sell a product or service
to send you marketing communications with news of promotions /new product ranges/hair col lections/upcoming events
to engage in communication with you to cancel,reschedule,confirm or remind you of an appointment
to inform you if your stylists is unavoidably unavailable for your appointment.
to take a payment for services
to collect health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health
to ensure a safe service and provide industry standard advice
hold for insurance services
hold personal data that is required by law or to respond to legal process.
store customer records.
to process your competition entries and your survey or voting information and to notify you if you have won, to confirm delivery of prize or for other related purposes;
for market research and statical analysis and analyse the use of our Services so that we can improve them.
Who is processing my data?
Your rights as an individual
If your personal data is held by Y salon Ltd you hold particular rights over it. When you have provided consent for us to contact you as part of our marketing services, you have the right to withdraw your consent at any time using the unsubscribe option or by contacting Y salon Ltd directly on firstname.lastname@example.org
You also have the right;
to be informed of how your personal data will be used before it is collected. to access your personal data and information on how your information is used after it has been gathered
to have personal data corrected if its incomplete, inaccurate or out of date.
to request the removal or deletion or personal data where there is no compelling reason for its continued processing.
to object to direct marketing from us.
to restrict the way that we process your personal data.
request that we provide your personal data to you or a third party in a structured readable format
How long do we keep your data?
Y salon ltd retains your personal data for as long as necessary to provide you with our services as our client. Y salon Ltd are required under tax laws to keep your personal details for a minimum of 7 years. Where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information
the criteria for which we would continue to process your personal information includes:
Where there is legal basis, obligation or legitimate interest to continuing processing your personal i information.
where processing is necessary for the establishment, excercise or defence of legal claims.
Consequences of not providing your personal information to Y salon Ltd.
In the event that you want to purchase product or services for Y salon Ltd certain personal information is required to enter into a contract with you. Y salon will not be able to enter into a contract with you to fulfil an attempt to purchase a product or service if you do not provide your personal information. As noted in this privacy statement, we are processing your personal data to comply with legal and statutory obligations and in the performance of a contract. You can always choose not to provide personal information: however, we will be unable to provide certain products or services and treatments in these instances.
Safeguarding your personal data.
Appropriate measures are taken to protect your personal data from access from unauthorised person or inappropriate access, internal or external. Any paper files recording your personal data are held in a locked filing filing cabinet or safe which can only be accessed by authorised personnel in the salon. employees are only assigned specific access rights and can only access the the salon software with the PIN number assigned to them by the management of the salon.
In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by Y salon Ltd (or third parties used by Y salon Ltd) or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and y salon Ltd
Data Protection Commissioner, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire [GG8] , SK9 5AF +44 (0) 303 123 1113